AI Maintenance Intake Requirements for Property Managers

List the numbers tenants call, the hours each line is covered, who receives true emergencies, where routine requests are recorded, and what happens when the primary contact does not answer. Include leasing inquiries only if they belong in the same workflow.

Bring a few representative scenarios so the routing can be tested against the written policy instead of discussed in the abstract.

Confirm the intake fields, emergency categories, safety language, escalation contacts, backup and fallback paths, access-permission questions, pet warnings, and the system or inbox that receives the finished record.

The meeting should end with a clear list of what the assistant handles, what always goes to a person, and what still needs approval before launch. Price is discussed after that list is understood.